DocWiz

Refund and Cancellation Policy

Effective Date: 2/10/2025

At DocWiz, we are committed to ensuring transparency and customer satisfaction. This Refund and Cancellation Policy outlines the terms under which refunds and cancellations are processed. By using our Services, you agree to this Policy.


1. Cancellation Policy

1.1 Subscription-Based Services

1.2 One-Time Purchases


2. Refund Policy

2.1 Subscription Refunds

2.2 One-Time Purchases

2.3 Exceptional Circumstances

We may issue refunds under the following exceptional circumstances:

Refund requests under exceptional circumstances must be submitted to support@mydocwiz.com within 30 days of the transaction.


3. How to Request a Refund

To request a refund, please follow these steps:

  1. Contact Us: Reach out to our support team at support@mydocwiz.com.
  2. Provide Details: Include your account information, transaction ID, and reason for the refund request.
  3. Processing Time: Refund requests will be reviewed and processed within 10 business days.

4. No Refund for Misuse

Refunds will not be provided if:


5. Modifications to this Policy

We reserve the right to update or modify this Refund and Cancellation Policy at any time. Changes will be posted on our website and will apply to transactions made after the effective date of the revised policy.


6. Contact Information

If you have any questions about this Refund and Cancellation Policy, please contact us at:

support@mydocwiz.com
2001, Ashton Ave, Menlo Park, CA 94025
+1 (650) 441-5579


Thank you for choosing DocWiz. We value your trust and strive to provide exceptional service.