Privacy Policy for DocWiz
Effective Date: 2/10/2025
Privacy Policy
Welcome to DocWiz ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you access or use our services.
1. Information We Collect
1.1 Information You Provide to Us
- Account Information: Name, email address, phone number, and payment details.
- Document Content: Text and data you input while using our agreement generation, editing, and signing tools.
- Communication: Any messages, feedback, or inquiries you send to us.
1.2 Information We Collect Automatically
- Usage Data: Information about how you use DocWiz, including pages visited, features used, and timestamps.
- Device Information: IP address, browser type, operating system, and device identifiers.
- Cookies and Tracking Technologies: Cookies and similar technologies to enhance user experience and analyze platform usage.
1.3 Third-Party Information
We may collect information about you from third-party services you integrate with DocWiz, such as e-signature platforms or cloud storage providers.
2. How We Use Your Information
We use the information collected for the following purposes:
- Service Delivery: To provide and improve our agreement generation, editing, signing, and storage services.
- User Support: To respond to inquiries, troubleshoot issues, and provide technical support.
- Personalization: To tailor features and content to your preferences.
- Analytics: To monitor and analyze usage trends and improve platform performance.
- Legal Compliance: To comply with legal obligations, enforce our terms, and prevent fraudulent activities.
3. How We Share Your Information
We do not sell your personal data. However, we may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers to facilitate platform operations (e.g., payment processors, hosting providers).
- Legal Requirements: To comply with applicable laws, regulations, or legal proceedings.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
- With Your Consent: When you explicitly provide consent for sharing your information.
4. Data Retention
We retain your information as long as necessary to provide our services, comply with legal obligations, or resolve disputes. You may request the deletion of your data by contacting us at support@mydocwiz.com.
5. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access: Request access to the personal data we hold about you.
- Correction: Request corrections to your personal data.
- Deletion: Request deletion of your personal data.
- Data Portability: Receive a copy of your personal data in a structured format.
- Withdrawal of Consent: Withdraw consent where processing is based on consent.
To exercise these rights, contact us at support@mydocwiz.com.
6. Security of Your Information
We implement robust security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no method of transmission or storage is entirely secure.
7. Third-Party Links
Our platform may include links to third-party websites or services. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.
8. International Data Transfers
If you access DocWiz outside the United States, your information may be transferred to, stored, and processed in a jurisdiction where data protection laws may differ. We ensure adequate safeguards are in place for such transfers.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.
10. Contact Us
support@mydocwiz.com
2001, Ashton Ave, Menlo Park, CA 94025
+1 (650) 441-5579